Reference

Terms and Conditions That Govern Your north5 Account

These Terms and Conditions form the agreement between you and north5 the moment you open an account and access our platform.

Eligibility by state lawPayPal, Venmo, Play+ payment rulesAccount security obligationsDispute and contact processTerms update notifications
north5 Terms and Conditions That Govern Your north5 Account
CONTACT PATHS

How to Reach Us About These Terms

If any part of these Terms and Conditions raises a question or concern, we want to hear from you directly. Our support team can clarify account eligibility, walk you through a specific payment condition, or log a formal dispute on your behalf. Choose the channel that works best for your situation — live chat is the fastest route for urgent account questions.

Team online

Live Chat

Connect directly with a north5 account specialist through live chat inside your account dashboard — the fastest path for terms-related questions or payment disputes.

Email Support

Send a written terms inquiry or formal complaint to our support email address; we log every message and respond with a reference number for your records.

Account Help Center

Our help center contains the current published version of these Terms and Conditions plus guidance on identity verification, payment conditions, and account closure steps.

TERMS ACCOUNTABILITY

How north5 Handles Data, Security and Policy Changes

Your account data and the records tied to your PayPal, Venmo, or Play+ transactions are held under our data retention policy and are not shared with third parties outside what is required by law or our payment processors. We use SSL encryption across the platform and require two-factor authentication at login to protect your account from unauthorized access. If you believe your account has been compromised, contact us immediately through live chat so we can freeze activity and begin a review.

Data Retention

Account records and transaction history — including PayPal and Venmo activity — are retained for the period required by law and deleted on request where regulations permit.

Account Security

SSL encryption and two-factor authentication are active on every north5 account; if you suspect unauthorized access, use live chat to lock your account immediately.

Cookie Policy

We use cookies to maintain your login session and to remember your preferred payment method; you can manage cookie preferences from the settings menu inside your account.

Policy Update Process

When we revise these Terms and Conditions, a notification is sent to your registered email at least seven days before the change takes effect, giving you time to review.

Your Questions About These Terms, Answered

These are the questions we hear most often about our Terms and Conditions — covering account eligibility, payment conditions, data rights, and how to raise a dispute. If your question isn't here, live chat or support email will get you a direct answer tied to your specific account.

Eligibility depends on your state's laws. You must meet the age requirement set by your state and be located in a jurisdiction where north5 is permitted to operate. We verify this during account setup.

Yes. All deposit and withdrawal activity through PayPal, Venmo, and Play+ is governed by these terms alongside any conditions posted in our payments section. Payment processor rules also apply independently.

We send a notification to your registered email address before any material change takes effect. Continued use of your account after that date means you accept the updated terms.

Submit a written request through our support email. We will confirm receipt with a reference number and respond within the timeframe required under applicable law for your state.

Contact us first through live chat or support email so we can attempt to resolve the issue directly. Formal escalation options are outlined in the dispute resolution section of the full terms document.

Yes. We may suspend or close accounts where identity verification fails, where terms are violated, or where continued operation conflicts with applicable state law. We will notify you by email where required.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.